Information

We pride ourselves on our offered products and ability to procure exclusive limited sought after designer items. Explore what we have to offer and how we can contribute to your satisfaction.

Frequently asked questions

It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.

About our products or services

Authentic Used Designer Shopping Bags and Boxes

Discover authentic used designer shopping bags and boxes for packaging, display, gifting, collecting, or adding a polished touch to your resale presentation. Our selection may include pre-owned bags, boxes, ribbon, tissue paper, dust bags, and other branded packaging from recognized luxury and designer labels. Because these items are used, condition can vary and may include light creasing, marks, wear, stickers, or other signs of prior handling. Each item should be reviewed carefully for size, condition, and included accessories before purchase. Used designer packaging is intended for decorative, organizational, or collector purposes and does not verify the authenticity of any product placed inside it. LUX BOX & BAG LLC is not an authorize dealer of any of the featued products on its website.

Refund Policy

Final Sale Policy

All items marked as Final Sale are sold as-is and are not eligible for returns, exchanges, or refunds. Please review product details carefully before completing your purchase.

Privacy Policy

Privacy Policy

We value your privacy and do not share your personal information with third parties. Any information collected is stored solely to process point-of-sale transactions at the time of purchase, including payment processing, receipts, returns, and customer support when needed. We take reasonable measures to protect your information and retain it only as long as necessary to meet legal, financial, and operational requirements.

Shipping

Shipping & Order Processing

Orders placed after 5:00 PM Monday-Saturday will be processed as next-day orders,as well as Sunday. All orders are packed at the time of purchase and prepared for immediate shipment. Once an order has been handed to the courier, any shipping delays, lost packages, or delivery issues are the responsibility of the courier. We are not liable for delays or losses that occur during transit.

Terms Of Service

Terms of Service

By accessing or using this website, you agree to comply with these Terms of Service and all applicable laws. You may use this website only for lawful purposes and in accordance with these terms. When you place an order, you agree to provide accurate, current, and complete payment, shipping, and contact information. Payments are processed through secure third-party payment providers; by submitting payment information, you authorize us and our payment processors to charge the applicable total, including taxes, shipping fees, and any other disclosed charges. All orders are subject to availability and acceptance. While we take reasonable care to package and ship items safely, products may occasionally arrive defective or become damaged during shipment. Please inspect your order upon delivery and contact us promptly if an item is defective, damaged, or incorrect. We may request photographs, order details, and other information to review your claim and determine whether a replacement, refund, or other resolution is appropriate under our return and refund policies. We reserve the right to update these Terms of Service at any time, and your continued use of the website after changes are posted constitutes acceptance of the revised terms.

Beyond the ordinary

This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.